Frequently Asked Questions

SHIPMENT

Which shipping company will deliver my order?

This depends on the delivery area and shipping type. When the order leaves our warehouse, we'll send you an email with the shipping company's details.

RETURNS

What is the deadline for a return?

The deadline for any return is 14 days from the delivery date.

Custom and personalized orders
We do not accept returns on personalized or custom-made garments.
Some of our garments can be customized, such as sleeves, length, neckline... Just let us know in the customization section when placing your order.

CLOTHING CARE

Care instructions
- We recommend washing our garments by hand with a standard detergent.
- Hang to dry.
- Do not use bleach.

OTHER QUESTIONS

Packaging and gift wrapping
If you'd like to give our products as a special gift, just email us at sph@sphfashion.es and we'll send it to you.

Wholesale availability
Yes, just contact us by email: info@sphfashionbysandra.com

Size details
We have different sizes in our products. You can see the measurements on each product and you can see the correspondences for each country.